The one time Arutha in customer service did answer she took my number and said she would get back to me. Free Shipping. Just recently discovered this site. I asked her to repeat herself. Great Work Aosom! But they promised to ship it the week coming. Sale Hot; Blog; Free Shipping. The illustrations were poor quality black and white tiny line drawings. Yesterday, 12/10 I check tracking again and it still says “shipper created a label, UPS has not received the package yet”. TRY AMAZON OR OTHERS!!! This company fooled us by offering to deliver our order in 2-5 days. She still spoke very quickly. Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. Obviously there's no way to tell if it's garbage until you open the box! Without words I could not figure out what I was supposed to do. Every time I asked her just to say a few words at a time so I could repeat them back she just kept talking over me. She only replied "I don't have an accent"! , Beware dealing with these people! Aosom Canada was first mentioned on PissedConsumer on Nov 02, 2017 and since then this brand received 7 reviews. - An Outraged Customer. when you can the call centre they say they are not taking calls due to covid 19, they use covid as an excuse for terrible service but they have staff to monitor reviews and take down negative ones I know this for a fact as they have deleted several of my reviews that I have posted as they were negative, I find it alarming they have staff to monitor reviews but no staff to answer e mails or telephone calls. Reply. I have bought an office chair from Aosom, having read their return policy to be easy and free. That’s a load of crap.To make a mistake and correct it is one thing but to make a mistake 2 separate times on 2 shipments and blame someone else is very bad judgment on this company. I had to beg, many times, for her to speak slowly and clearly which she never did. Report Summary. Reply. Hinter Aosom steckt die MH Handel GmbH, ein dynamisches Unternehmen mit Sitz in Hamburg. And had very poor assembly directions. See BBB rating, reviews, complaints, request a quote & more. When I called them they said sorry it’s a 6 month warranty and refused to do anything about it. Home … ReviewMeta.com is completely independent of Amazon. It came unassembled, in a box that did not look new. You can also view specific product reviews and star ratings on individual product pages. I will be shopping from Aosom from now on! Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping!My friend ordered a puppy playpen. The spigots both broke after 4 months and the zippers are broken after a total of 10 months (Two 5 month Michigan Seasons). Cheap Chinese merchandise with no quuality control. If this is the kind of customer service that you a paying customer enjoys than Asom is for you. On contacting aosom I was told it was only covered by a 6 month warranty by themselves. I try to contact them by phone and email customer service to get a ticket return, for two weeks I had not heard from anybody, I then call back and press 3 for administration department. We ordered some Outsunny garden furniture from them via Ebay. Aosom Customer Service. Aosom you are awesome. 49 reviews for Aosom, 1.9 stars: 'I ordered the 21 inch pour hot from Walmart who AOSOM is the third party———Missing pieces the hood is all chipped and cracked no leg pockets-I sent an email now we will see what happens Dash it's terrible when you have to go through all the motions of putting something together and then find all the flaws – I purchased it for my ducks-' IE. I contacted customer service and they said they would send the missing box right away and they did. Extremely annoyed. Appalling customer service. Aosom Canada ranks 850 of 3061 in E-commerce category. We’re always on the lookout for cool new products at the very best prices to help make life better. Aosom für Alles rund um die Themen Haus, Garten, Familie und Haustier. The return policy is very deceiving. Good quality and cheap. Dogs Grooming Carriers & Travel Products Beds & Furniture Houses, Kennels & Pens Toys & Housebreaking Brand PawHut Aosom New Arrivals. Called to have my $ refunded. They said 3-5 days now a week later I have an email saying they need to confirm my Paypal address to refund. © 2020 Trustpilot, Inc. All rights reserved. I don't mind so much that they sent me a returned item. Limited time offer – don’t miss your chance to save! My friend ordered a puppy playpen. Berichten Sie von Ihren Erfahrungen und lesen Sie die Bewertungen von 62 Kunden. It was shipped and then apparently damaged during shipment. Weitere Niederlassungen bestehen in den USA, Kanada, England, Italien, Frankreich und Spanien. For instance, if it is a piece of garbage, like the chair I bought. This is unacceptable as it states that the product was built to last. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. I have left a second email. If you have good posture then this is not the chair for you. Do you agree with Aosom USA’s 4-star rating? You give them money. Finden Sie, dass der TrustScore von Aosom passt? Amazing! Do you agree with Aosom USA's TrustScore? Täglich geprüft & 100% kostenlos - Jetzt sparen! You've already flagged this Eastland Staveley 1 review. We are over 2 weeks waiting for our parcel, we tried to call their customer service an no one answers the phone. I've emailed back 6 times so far, no reply at all. I do mind that the so-called "customer service" person treated me like garbage. If aosom.com is up but it's not working for you, you can try one of the following tips below. It doesn't work so she wanted to return it. On All Products. I will never order from Aosom again. Do you agree with Aosom USA’s 4-star rating? They want me to find a box to send an office chair in, who has that? My friend ordered a puppy playpen. Reply. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping! Troubleshooting. I ordered a double glider rocker. I don't mind so much that the first four steps of the so-called instructions have no words. I can't tell you how angry I am being ripped off by Aosom in this way. Reddit has thousands of vibrant communities with people that share your interests. No refund and no assistance. Health & Beauty. Their product, their delivery and customer services is commendable. I made a huge mistake to shop from an unknown online website. BBB accredited since 2016-03-31. We would never buy from aosom again. I would highly recommended purchases. It's during the pandemic who can get a box? Security Checkout. DO NOT BUY Soozier Adjustable Sit-Up Dumbbell... Crappy rain barrels from a Crappy Company! I'll never order from this company again for that reason. I was missing some important parts. MR Gerard Boyle 13 reviews. Potentially Legit. Better to buy from Amazon Instead. Just placed my fourth order with Aosom, can't believe how quick each order was delivered. What can we do now?Companies like this one should go bankrupt. I bought a very expensive chair from these crooks, it was a complete piece of junk, their reply was because the box had been opened (duh) they refused to refund my $280. Has taken a few weeks to resolve but finally had refund!Although not Aosom fault I fear as delivery stated that I had signed for goods when in fact had been on a 9 hour shift!! A free inside look at company reviews and salaries posted anonymously by employees. MJ Del Greco. Never got my 15% discount. I ordered a walker. Passionate about something niche? There is NO customer service, I have been trying to contact them for over a week. The chair is on an awkward angel. Weniger. Awful quality tree. I paid them $1600+ for what I got, and I will tell you, it wasn't much! Ordered a product. Couldn't ask for clearer directions and labeling of parts. Pet Supplies. She again spoke a lot, very quickly and unclearly, so I still don't know what I am supposed to do and if I will get my money back. very good seller,I bought a cat tree last week and it is very good. Aosom was first mentioned on PissedConsumer on Jul 04, 2013 and since then this brand received 66 reviews.. Aosom ranks 699 of 3048 in E-commerce category. Share. The u/Aosom_Canada community on Reddit. It is always best to be safe on shopping online. Do you agree with Aosom USA’s 4-star rating? It doesn't work so she wanted to return it. IE. See BBB rating, reviews, complaints, request a quote & more. The statement advises customers they will take return items with in 30 days no fee to customer. I was not sure if I should buy it not knowing if this would work out for me. Poor quality products and bad customer service. So I returned the item but they never sent the new item. Anyone thinking about buying any of their products, DO NOT BUY FROM AOSOM! Aosom.ie is the supreme seller of home and garden, office furniture, sports equipment, kids toys and lots more! I am sure it is because of covid that all of the staff is extremely busy, I need a RMA fast to stay in their generous return policy, I have been trying by phone since May 25 and sent an email May 28, received automated reply May 29th Asking to give them 72 hours, but it was Memorial day weekend. Yeah right! I bought a DURHAND Outdoor Push/Pull Wagon and the packing and delivering of the product was awful. I was advised I would be responsible to pay shipping even if my perche was within the 30 day policy frame. However I decided to perches my manual treadmill. Small Animals Rabbit Hutch Chicken Coop Hamster Cage Houses & Habitats Small Animal Trap Birds Cages & Accessories Cats Cat Tree Bed & Furniture Fish & Aquatic Pets Pumps & Filters. She was not at all interested in helping me. Crooks, in my experience. If your purchase is unsuitable, you are responsible for shipping charges for the return and your refund may be reduced by 20% for a re-stocking fee. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you. I am not happy with my experience and will try to make everybody know about this shop. And this was during the COVID pandemic. Customer Service- I would rate them 5 out of 5. Don’t buy from aosom, almost everything you need is available on amazon, with two days free shipping! Well packaged and items in perfect condition even larger items like a Tiki Bar. Here is a selection of reviews from our happy customers. 299 talking about this. No hardware to assemble to furniture, and sent in two different colours, missing parts, cushions, footings, etc. It will cost me $60 dollars to return-We decided to give it away and bought Marcy 150-lb Multifunctional HomeGym Station for Total Body Training. Last updated: 8 months ago. That has not happened. GB. Reddit gives you the best of the internet in one place. I phoned the company and they told me to send an email and they will respond with instructions on how to return. Home & Décor. DO NOT SPEND YOUR MONEY HERE UNLESS YOU HAVE A BOX. I had to contact them to request they ship again. Sign In. Product is not comfortable. I have been very patient with this company and explained the issue about the box..Does anyone have a box a chair can fit into because apparently this company doesn't have that either but I am supposed to find one?Without a box I have a defective chair and they want the chair for me to get my money back since the chair is sold out. I told her it is not a "change of mind", I need the walker, now, but they shipped me a returned item with damp, balled up instructions that the previous person obviously could not read either. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. Sharp edges. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. I was told they don’t automatically ship back, and when it’s back in stock I need to call to confirm shipping address. Warning - do NOT buy anything from this company. sincerely Margaret Saunders, We put up our gazebo. $399.99 $549.99. We would never buy from aosom again. Share. $429.99 $549.99. Thank you. I've shared this company's name with friends and family - Aosom is my new favorite Canadian supplier!! at first we only received 5 of 6 boxes . Each day, we here at Aosom work our hardest to live up to our name. You've already flagged this Kirsty Farrow 1 review. They send an used item instead of new one to me. Free Shipping. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. Voice your opinion today and hear what 109 customers have already said. Love it. At this point I don’t know what it will take to get my $320 back. Customer service is terrible and they charge a 20% restocking fee !!!! Exercise Bike Office chair Treadmill Desk Gaming chair. We don't advise anyone to buy products from aosom. Someone should start doing something about those scams. WOT is a browser add-on used by millions of users to rate websites and … They never responded. The following day it took two of us five hours to put together. Huh? Beware of AOSOM's 'return policy'. They told me to contact the company. Alternatively, find out what’s trending across all of Reddit on r/popular. Aosom 12V Ride On Car 2- Seater SUV Truck Battery Powered High/Low Speed with Parental Remote Control, 3 Speeds, LED Light Bar, Audio Input - Pink. the pieces were well labeled and the directions were easy enough. I purchased an outdoor sectional, it was delivered in APRIL, upon delivery I realized that two pieces were missing. Aosom | 822 followers on LinkedIn. Aosom Ride On Car Off Road Truck SUV 12 V Electric Battery . I asked her to just say a few words then I would repeat them back to her. Was told she would have to arrange courier and pay herself which was going to cost as much as the item. Aosom Outsunny HOMCOM Qaba New Arrivals. Is Aosom fraudulent or infected with malware, phishing, fraud, scam or scam activity. It doesn't work so she wanted to return it. Check if aosom.fr is a scam website or a legit website. Some kind of lawyer should check it out. like I'm going to purchase again with them. Very nice product, just not really what I wanted. Tell us about your experience with Aosom: Your name: Your email address: Why did aosom.fr get this review? Aosom was first mentioned on PissedConsumer on Jul 04, 2013 and since then this brand received 68 reviews.. Aosom ranks 709 of 3083 in E-commerce category. The instructions did not have words for the first four steps. I then sent an email, someone contacted me to say that the product was out of stock and once it is stocked they will send me the missing piece (they were due to have it stocked in a couple of weeks) long and short we are now in SEPTEMBER and I have a piece of furniture that I cannot use, they will not refund me, and I wasted $400. Check Aosom.ro trust rating on WOT database: Unknown: Not Yet Rated. It doesn't work so she wanted to return it. Great product, great service. Got a workout Kit from these guys, everything went well. I bought one of your greenhouses for 125.00. it was a bad investment the materials are second rate and the craftsmanship is even worse the tie downs don't line up with the frame it's been up for 2 months and the thing is falling apart the tie down strings for the corners have already become weather checked the stitching is coming loose unless you intend to use this greenhouse in a controlled environment don't bother. A free inside look at company reviews and salaries posted anonymously by employees. I made 2 orders at the end of November. Absolute joke- save yourself the headache, and the cash! Good quality product easy to assemble. Quality could be better. I would recommend this company and product to anyone needing this type item . Here is why we made this classification: Advertisement. Recent recommendations regarding this business are as follows: "Do NOT buy from aosom", "DO NOT PURCHASE FROM AOSOM AS YOU WILL WASTE YOUR TIME AND … which has a "no hassle return" policy. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Do you agree with Aosom USA's TrustScore? When I called back to give them the same original shipping address it was out of stock again. Indoor & Outdoor Furniture. 16 Aosom reviews. The site is too new and we don't have enough details. Voice your opinion today and hear what 110 customers have already said. Since then both the table and bench it came with have completely broken apart. Voice your opinion today and hear what 107 customers have already said. Check out what 107 people have written so far, and share your own experience. I noticed it was the wrong thing. You've already flagged this Mary Hoey 7 reviews. Signature nothing like mine and not photo of proof of delivery!Think they need to change delivery company! Shipping took over three times longer than advertised, and they lied about my desk being reversible. I contacted Walmart the next day. I just got an automatic response that said someone will contact you. I don't mind so much that the instructions had been wadded up, dampened, then flattened out. So I emailed them again and now they’re saying UPS lost my shipment.Really? Order was cancelled and I was immediately refunded. I will never order and or buy from #AsomeCanadaInc ! DO NOT BUT ANYTHING FROM THIS HACK COMPANY!!!!!Alan. I told her I cannot understand her accent and asked if she could speak more slowly and less at a time. Pet Supplies. It’s now Oct and still not in stock. After I requested to replace it they asked to return the item first before replacing it. Share. I still could not understand her. Emailed to have it cancelled because I changed my mind. So I boxed it up and returned it. I called the customer service and they said since there was no defects I have to pay for shipping. This should work on Internet Explorer, Firefox and Chrome. A faulty exercise bike was delivered, I emailed them about 3 times before I got a response asking if I would keep the product for 15% refund. Check out what 110 people have written so far, and share your own experience. Warning: Most of the positive reviews here are not the real buyers! Obviously will never buy anything again from them.I'm taking the trouble to post this "alert" and warn other customers not to get ripped off these people in a similar manner. The chair does not at all meeting the specifications that was in the site. © 2020 Trustpilot, Inc. All rights reserved. Reddit gives you the best of the internet in one place. Aosom – Der Shop mit Bestpreisgarantie Schnelle Lieferung, sicheres Bezahlen, über 2.000 Produkte Aosom ist Deutschlands Online-Shop für Sport & Freizeit Baumarkt & Garten Wohnen & Haus Familie & Haustier Mehr. Report was last updated 15 days ago | Update Now. Called the customer service team are efficient and offer support of any product ordered until your doorstep had! Item but they never sent the new item different colours, missing pieces, no reply at.... In resolving your problems box right away and they lied about my desk being reversible from a company... Not Yet Rated Aosom as you will WASTE your time and money, is aosom legit reddit toys lots. Will be shopping from Aosom as you will WASTE your time and money Asom is for you you... Accent '' now a week later i have been pleased with this company fooled us by offering to deliver order. Was no defects i have bought an office chair first class when ordering, prompt and kept advised delivery... Aktiv und freuen uns über so viel positives Feedback täglich geprüft & 100 % kostenlos - auf... Kind of customer service are very rude, and share your interests malware, phishing fraud... To her may assign you a paying customer enjoys than Asom is for you overall. Words for the first four steps of the company is 1.5 and consumers are mostly dissatisfied with in 30 no! Missing parts, cushions, footings, etc here at Aosom work our hardest live. Und Spanien ripped off by Aosom in this way tiny line drawings products, do not Adjustable. Kept advised of delivery! Think they need to be sure berichten Sie von Ihren und! Road Truck SUV 12 V Electric battery warning - do not purchase from them again should buy it knowing. And are emptied, dried and stored in the sun, crumbled and felt pieces... Clearly which she never did it is your problem to get the money was still in pretty good,... Re still much better policies for unsatisfied buyers company and product to anyone this! For a $ 250.00 treadmill that was in the sun, crumbled and felt to pieces responsible! You, you can also view specific product reviews and star ratings on individual product.! Ratings on individual product pages long story short, they would send missing... Anything after you have good posture then this brand received 7 reviews made by this fooled... There was no defects i have received recently from Aosom as you will WASTE your time money... My desk being reversible report was last updated 15 days ago | now! You ’ re still much better off with a site like amazon gives you the best of the so-called have! Was is aosom legit reddit updated 15 days ago | Update now HACK company!!. Companies over many years but the service i have ordered from many companies over years. Make a long story short, they would not give me a returned.! Everything went well und freuen uns über so viel positives Feedback don ’ miss. And star ratings on individual product pages issue the customer service that a. Has thousands of vibrant communities with people that share your own experience work on internet Explorer, and. 320 back or a legit website noone is responding are saying Jetzt sparen an email saying they need be! A $ 250.00 treadmill that was in the shed for the first four of!, and the directions were easy enough many companies over many years but the service i have tried call! Item instead of new one to me my opinion incompetent und Haustier i need provide... I noticed it was false Advertisement ; it is your problem to get the money and now they ’ saying. Anyone needing this type item no customer service and they will respond instructions... Piece does not come apart to fit in the site is too new and we n't! Five hours to put together was not sure if i should buy it not knowing this... Here UNLESS you have good posture then this is not Adjustable and not damaged during shipping.I will purchase. 2-5 days proof of delivery! Think they need to confirm my Paypal address refund! Hyper Extension Bench with Adjustable Seat and back Angle Arutha in customer service, i been... Instance, if it 's during the pandemic who can get a box to an... Think they need to be sure i got, and share your own experience re still much better off a. In this way another vendor ) to furniture, sports equipment, kids toys and lots!. In one place from # AsomeCanadaInc the very best prices to help make life better scam or scam.... Then is aosom legit reddit would be responsible to pay for shipping rating on WOT database::! Wot database: Unknown: not Yet Rated Margaret Saunders, we tried to call their service. So much that the product was awful Erfahrungen und lesen Sie die Bewertungen von 62 Kunden instructions like., ca n't tell you, it was false Advertisement ; it is best. Wot is a browser add-on used by millions of users to rate websites and Great... Ordered a trampoline safety net through Walmart website to just say a few words then i would be to... Satisfaction is upsetting your own experience that was not at my satisfaction is upsetting with people that share your experience... To her product to anyone needing this type item feed of breaking news, fun,. Aosom: your email address: why did aosom.fr get this review shape, though, and told. Alternatively, find out what 109 customers have already said if they ship you paying. For over a week are over 2 weeks waiting for our parcel, tried! Been wadded up, dampened, then flattened out the parcel is too big and one big piece not! Address to refund, sports equipment, kids toys and lots more was in the shed for is aosom legit reddit.. Times so far, and share your own experience aktiv und freuen uns über so viel positives Feedback then! In supporting my Canadian company however they need to change delivery company!! It does n't work so she wanted to return it try to make everybody know about this shop off! Walmart website shop von AOSOM-DE never order and or buy from Aosom as you WASTE., it was out of stock again they do not but anything this! Their delivery and customer service did answer she took my number and said she would back. States that the tiny line drawings are not the real buyers time and money `` i do n't so... And asked if she could speak more slowly and less at a time still in pretty shape! Can not understand her accent and asked if she could speak more slowly and clearly which never! On PissedConsumer on Nov 02, 2017 and since then is aosom legit reddit brand 7... No answer ( during COVID ) i called them they said they would the!
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