Nightmare experience!”, “Came into this location...” It is very suspicious. This allows us to verify that our reviews come from real guests like you. I can't believe the ridiculous customer service I got from this public storage, overbilling practices and premature setting of auctions. I left this place because of the icy conditions, two slips and falls, mice in unit and poor customer service. Worst business practices ever, overcharge, disrepectful! Diana really is a Godsend in that she remains positive and helpful at all times. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Public Storage Customer Service. I then proceeded to tell her i was clearing out unit and asked when she wanted to do walk through, She said "Just let me know when your out". Awesome customer service. Reviews from Public Storage Inc. - Call Center employees about Public Storage Inc. - Call Center culture, salaries, benefits, work-life balance, management, job security, and more. 34 London Wall, London, England, EC2M 5QX, United Kingdom, 800-246-8357 You can call Public Storage at (800) 567-0759 toll free number, write an email, fill out a contact form on their website www.publicstorage.com, or write a letter to Public Storage, Attn: Customer Service, P.O. I advised the property manager she didn't care. Public storage is horrible! © 2004-2020 ComplaintsBoard.com. publicstorage.com. i will be putting this on yelp, reporting your agency to BBB, good thing I have a good friend that works there, and am going to seek legal advice. COVID update: Public Storage has updated their hours and services. She was very helpful to me personally in helping me decide which size unit would work the best. Þ:áܛOêÖ3ô&tÇK„®ùÄ To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. COVID update: Public Storage has updated their hours and services. Back in July I had to downsize for financial reasons, so I transferred to a smaller unit. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I have this date filed a simultaneous complaint with the Better Business Bureau and have given notice to the Public Storage office that we will be vacating the unit on May 31, 2019. For companies Security Public Storage Reviews (252) • Excellent The manager didnt take anything off my bill. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Rented storage in June or July as of November 2018. 4 Public Storage Canadian reviews. I asked this individual why on May 16 (today) June billing had already been assessed and was "due immediately" and why was there already an auction scheduled for June 25, 2019?" Just wanted to give you another heads up. More than 2,000 neighborhood locations, one right around the corner to serve you. We are doing work that matters - connecting customers with businesses around the world and help them … Filter by: Filter by: Patrick Hawekotte 1 review. Public Storage Reviews 32,540 • Excellent . Choose an affordable self-storage provider that you can trust with both personal and business storage services available. The price level of this organization is high according to consumer reviews. The location is great if you live in the Winter Park/Maitland area. Your company is pitiful. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. I went in on March 30, 2019, after slipping and falling on ice on the way into office because of no salt on side walk. September 16, 2020Mr. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Public Storage Reviews 45 • Excellent . I was notified by Email on the 24 of October. I chose Public Storage because the price was good, the property is in good repair, the facility is secure, with live in security. The security is outstanding and everything in the facility is spic and span. The company offers their employees great benefits and is a very supportive employer. 1,288 Public Storage reviews. This person has no business working with the public at all. I have complaint about my door for over a month and no one has fixed my storage unit. I gave her my money and she was unable to give me my chnage back because she said property manager was at bank. 47 were here. Telephone . Secure storage services Moorgate. 38 reviews for Public Storage, 3.7 stars: 'Diana is wonderful to deal with. She went to take the lock off and didnt show me anything. Call today at 800-688-8057 for a free reservation and get your first month's rent for just $1. I am making this complaint after giving information from staff at Dale Ave. This is the worst place and I would never use again You dont even have a trash bin unlocked for the use of customers And why is the gate open 24-7?? Now you send me a letter from Allied Interstate saying you will accept $64.50 on a unit your employee failed to follow through on her job and cancel. Isnt that a little dangerous for your customers at night? I telephoned the storage unit and spoke with an individual that gave me the following explanation: "On May 31, 2019, June's fees would be assessed and an auction would be scheduled on past due rentals." Then I went back to public storage the same rep was there she had to show me how to put key lock on she rolled her eyes. And he made it like there was no way I could get help with the balance I was laying on on time for almost a year I lost my job and fell behind. A free inside look at company reviews and salaries posted anonymously by employees. Another week and I'll have 11 more people writing complaints on every page of this organization. Stolen 2 times in 5 months (Public Storage 14401 SW 119th Ave, Miami, FL 33186) "I CAN'T SAY ANYTHING GOOD This location of Public Storage 14401 SW 119th Ave, Miami, FL 33186. Them i wanted it for 2years above and beyond public storage complaints assist renters with problems... 5 months and do nothing to change security size i needed for my needs! Do nothing to change security there and by units which are always icy westhimer then. Chief Executive OfficerPublic Storage… more Public Storage, overbilling practices and premature setting of.! 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