I suggest, until then, take a breath and find something else to do. The GSP hand walks your item through customs. You get the UPBA or whatever number when the GSP creates their label after they receive the package from the seller. Eventually the seller started replying and told lies that I called him out on multiple times on so I know he is a scammer. Thanks Sent me a shipping label. They then post the message "sender has requested a label ...". Don't contact your buyer with your concerns as they probably aren't following the tracking all that closely anyway (it's only been a couple of days so far), but if they ask you about it, you can point them to the USPS page for a more accurate update than what eBay is showing. Hi, I shipped 2 packages to USA on the 19th of Aug and paid for tracked packet, but as of now the status still stay at "Accepted in post office"! I contacted the seller, and he kindly give me his tracking number he got on his USPS receipt. It makes no sense worrying before the latest delivery estimate because there is really nothing you can do before that date has passed. It is not moving. You may get it on time, afterall. @eripaiemen0 -- FYI, I see that you are in Canada, so the final delivery of your package will be handled by Canada Post. And it was an INAD case, as it wasn't an iPad. Seller agreed return the item, I sent it back and updated my own tracking number, but the system not updating, alway showing “No tracking information to show” How to solve this problem? Ebay are not updating the info or getting it completely wrong. To ensure all of our members have a great experience on eBay, most purchases are covered under eBay Money Back Guarantee. I suggest, until then, take a breath and find something else to do. Unfortunately, he was kind of slow getting them into the mail. Give support, share information, and connect with fellow members. Matthew 7:5 First remove the beam out of your own eye, and then you can see clearly to remove the speck out of your brother's eye. I have three items not showing as having been delivered when in they were all delivered days before the estimated date. So this has been a harrowing ordeal already and I'm pretty sure the seller is trying to scam me. It's run by Pitney Bowes for eBay, so it's reasonable to say that would be "eBay's" warehouse. Even if I type the tracking number in manually (which is a major PITA trying to go back and match up the sale with eBay… Have you added the tracking to the order too? Try not to put the cart before the horse and don't worry about it. .......................................................... @mycarolinavintage -- Yes, eBay does have the Global Shipping Program, which is what the OP is describing. Look out for a link to appear on that page, which will allow you to track it with  your local post office or courier as they deliver it to you. You can file an item not received case and get a refund. This along with the multiple tracking IDs that he gave earlier and the problem with the tracking now makes me very suspicious. I also know about Pitney Bowes ... several years ago, we used their equipment in our offices. Once a case is open make sure you post your tracking# and then click send a message, be polite and professional. At best, they can state the estimated delivery time … Whenever I buy something online (other than ebay) I can track the item from the moment the waybill have been created. Maybe there’s a backlog because of the strike. I contacted eBay and raised a return!! The hold policy states PayPal will release the funds on shipping purchased through eBay, but I'm finding thats NOT the case if the tracking number isn't filled in automatically. I may be wrong on this, I don't think ebay has a "warehouse" where packages are processed. But right now, I have a tracking number that just state that there is a tracking number, nothing else. Is there something particular you are trying to accomplish here? 2020 Fall Seller Update. I believe that is what I said. Isn’t Canada Post on strike? Bought an iPad for nearly 1200 bucks in total and seller shipped out the package updating with multiple tracking numbers from USPS. Life being life, Canada Post announced a strike, starting yersterday :'(. Get quick answers to important questions to get you selling faster and better! Tracking not updating in eBay or USPS. If the seller is using a tracked service, you’ll see the item’s tracking number as a … Item not received requests will close automatically within 24 hours if tracking details show the item has been delivered to the buyer's ZIP code. But if this is the way he deals, then I doubt he sticks with one account for long anyway. This has been OVER a month Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. The product description said iPad pro, apple pencil and case. Track your item. Royal Mail International Standard Tracking eBay. Item SKUs: In order to import Item SKUs from eBay into ShipStation, you'll need to add the Custom Label attribute to your listings and define the Custom Label for each. You can automatically apply a discount to the shipping cost when a buyer purchases multiple items, offer carrier-specific discounts, or even offer savings on shipping as a promotional tool in your listings. Hi, I recently bought an item, but the tracking is not updating. Give support, share information, and connect with fellow members. You will get a refund. While I still don't understand the delay in the case, I'm very glad it worked out. Last Edited 08:31:11 AM by kh-ornesh. You will just have to wait. Let us track your eBay parcel in UK, will figure out when to use UPAA, LPKEN or any other tracking number. And as a reward for pulling the stunt, your seller is now on the hook for a $120 bill, plus forward and return shipping, and the usual PayPal fees. They don't store pkgs., they move packages. Learn about new opportunities to grow and streamline your business during the peak selling season on eBay. What should I do from now, to see where my shipment is? I have a hermes tracking number but when i click on it through my ebay i get not received by courier yet. I may be wrong on this, I don't think ebay has a "warehouse" where packages are processed. Scam? And they definitely have a warehouse. I looked at parceltrack, PBI parcel tracking, and the only information given is: Tracking Details Uploaded   Oct 18 10:37 PM. I contacted the seller, and he kindly give me his tracking number he got on his USPS receipt. Share best practices, tips, and insights. And the defect on their account. Your one-stop-shop for news, updates and information from eBay about selling on eBay. I am watching this closely myself, because I bought a couple of items from a seller in Canada last week, and wanting to be nice, I gave him my place in Canada to ship to because he was offering free shipping to both Canada and the USA. Do not forget the negative feedback that he is going to receive! it should be an INAD and you should return the items you received to the seller. Just a rotating strike, only affecting 5 locations so far, I think. At least you now it's in transit. Contacted the seller, didn't bother replying for 3 days. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. eBay does not "track" packages. Ref : What should I do from now, to see where my shipment is? If your item isn’t sent with tracking, you’ll be able to see the expected delivery date for your package. The USPS site shows a message “delivery status not updated” when people try to track their shipment. Contacted eBay, they said not to worry and ship it back and refund will be issued. If you've only just added the tracking to the eBay case it won't show updated for about 24 hours. Hey, So this has been a harrowing ordeal already and I'm pretty sure the seller is trying to scam me. eBay's tracking information is poor (that's what all this post is about) but at least it tells you your package is somewhere. I'm not affected by the strike so far, anyway. PS. When I complained to eBay that my package had arrived after the late arrival date, they said it's out of our hands, it's the postal service. So i entered the tracking number at myhermes.co.uk only to be told it is an invalid tracking number. But the tracking hasn't updated on either eBay or USPS portals, shipping label attached. Here are the browsers we support and … This is what I find worrying. Well it’s all semantics but they actually do store packages there. I just never think of it as a "warehouse". I'm glad this worked out for you. But, no updates so far on Ebay's tracking. Really relieved! All the words are still there. Tracking not updating in eBay or USPS May 8, 2020 12:29:59 AM. If you check the tracking on the USPS site, you'll see all the events, but label purchase will be last. Called customer service, no answer, online communication with customer service, they send format message saying unable to … When looking on USPS website, it does say that the item has been received in Erlanger, KY. And it was returned, which eBay said to do. You can file an item not received case and get a refund. Royal Mail International Standard from eBay is a shipping method from eBay seller to the buyer and can … Read through this article to know more about the reasons for USPS Tracking not updating or not tracking status not available. @eripaiemen0file an item not received case. Give it until tomorrow (or even the next day) before you continue contacting the seller. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Don't fret over something that has not happened yet. Wait until the estimated delivery date has come and gone and even then, I would give it a couple of more days before concerning myself about a "lost" pkg. Now that i'm past due date, what should I do? Avoid like the plague. Don't worry, just file an item not received after the last date of the estimated delivery timeframe. Don't fret over something that has not happened yet. eBay posts the tracking information it gets through the carrier ... be it UPS, USPS, pigeon or other. Offering shipping discounts can encourage buyers to add more of your items to their purchase. Thanks for the response. I just find weird that there is no tracking informations updated. Hi All, I am new to e-bay and sent several products to US buyers through India Post Registered Airmail around 25 days before. On receiving the package, it contained a pair of dirty pants, a demolished tablet or some sort, an empty case of apple pencil, a book and a phone case. You wouldn’t have the tracking number from the GSP if the seller hadn’t shipped to them. I recently bought an item, but the tracking is not updating. How do I know he is a scammer? Your package hasn't been received or processed by the GSP apparently. Anyway once a buyer opens a case, make sure you do not hit the wrong button, “REFUND” eBay like to setup their page very sneaky to! As I said, maybe the tracking info has not been updated, but the package was delivered, sneaky sneaky!! However, none of them are delivered and none of them shows the updated status through tracking number provided. If your item isn’t sent with tracking, you’ll be able to see the expected delivery date for your package. Top brands, low prices & free shipping on many items. I understand eBay has a shipping "center" in Kentucky and is partnered with PB to handle the global shipping for sellers on eBay. Congrats, so glad eBay got it right! I don't want to get a refund, since I doubt I won't receive the item after being refunded (Duh) and I want the item. Find the item you'd like to void the shipping label for, then from the Actions column, select More Actions, and then select Void. Ebay has the same information you have. The package was shipped to Pitney Bowes who run the global shipping program, you can look up their info and see if they can give you more info but they usually won't give out any info. If something is wrong, they will contact you. Now I'm worried that he is trying to scam me like mentioned here:https://community.ebay.com/t5/Shipping-Returns/Return-Service-Shipping-Tracking-Not-Updating/td-p/27... What can I do to successfully get my return? Morning all - not sure this is just a hub problem but is anyone else having trouble with their tracking not updating? FedEx: FedEx labels can't be voided because you're not charged until the package has been delivered; Here's how to void a shipping label you printed on eBay: Go to Manage shipping labels - opens in new window or tab. Asked him for invoice of the iPad that he bought and he sent me a screenshot of an iPad bought from eBay. You can also check your order’s delivery status in your Purchase history - opens in new window or tab. 13 min article; Return an item for a refund. @eripaiemen0 There ARE tracking details uploaded. Label was attached to the package and picked up for shipping by USPS and even got a confirmation message saying so. EBay I don't think I'll do it again to stressful not only am I worrying if my parcel is going to attic e in p e piece I am fighting to get my money off ebay even though they know the parcel has been polyester have the tracking number still won't give me my money It's bad chi. Meet other eBay community members who share your passions. And it goes to Canada Post. Hopefully they will learn this is not proper behavior for a seller long before that happens. Plan ahead for selling success on eBay by tracking when updates go live. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Saw his feedback and found out that he flipped that iPad the very next day on eBay itself. When looking on USPS website, it does say that the item has been received in Erlanger, KY. What is the worse thing that can come from you not getting your pkg.? eBay posts the tracking information it gets through the carrier ... be it UPS, USPS, pigeon or other. ShipStation does not support eBay's new order number format that was added in Summer 2019. Get quick answers to important questions to get you selling faster and better! Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. What is the worse thing that can come from you not getting your pkg.? Track your item. eBay Money Back Guarantee policy. eBay told me it'd be okay so I mailed it back and now he has everything on hold. Share best practices, tips, and insights. It's bad chi. Your one-stop-shop for news, updates and information from eBay about selling on eBay. But, no updates so far on Ebay's tracking. Once they have processed the package, then you will start to see progress and you will be able to follow the tracking progress as it gets to you. I know about the Global shipping program. Asked him for invoice of apple pencil and the case that he supposedly bought off eBay and that's when he suddenly realized that maybe FedEx stole it lol. It will update when it will update. The tracking number he provided is for the GSP. Maybe that’s the problem. I tried contacting Canada Post, but the representive told me that they will only be able to help after 30 days of shipped day. eBay does not "track" packages. In order to be protected from an "Item not received" claim, the tracking must be from one of the shipping carriers integrated with eBay and must show an acceptance scan to prove shipping. If they did this to this OP, it is likely this is repeat behavior. Thank you so much for all your help! Who should I contact to have an update on the status of the shipping? It's all in the perception. I should be receiving my item tommorow or october 29th, but with no tracking updates I'm getting a bit worried that my shipment could be lost, or just stuck at ebay's warehouse... Any thoughts on this situation?Thank you..! You can also check your order’s delivery status in your Purchase history - opens in new window or tab. When I didn't get anything in the package, when he eventually replied he started blaming me that I'm trying to scam him. Re: Tracking not updating in reply to eripaiemen0 10-30-2018 If eBays estimated deadline has passed and you have no further updates from PBI, then at this point you can open a case and state the item has not arrived. The Parcel Tracker website also says that the package has not yet been Processed at the Global Shipping Center. So after a week of keeping the case on hold, ebay has decided to issue a full refund! If you're not sure how to add the Custom Label to eBay listings, follow the steps below. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. What did you say? Copyright © 1995-2020 eBay Inc. All Rights Reserved. It's just annoying that I cannot see what is going on with my shipment. Ebay only reports the most current event, so they see label request and ignore the rest, including your drop off. eBay is designed to work with most browsers, but if you're using an older version of a browser, or an unsupported browser, your web pages might not display as quickly and some functions and features might not work well. I understand. Spoke to seller who states item has been collected by hermes. My point here is that there is no tracking details uploaded, even if the seller did ship the item to Erlanger. @ZY77257707 @lucyfarrer2 @eBay Now I can’t login to my account and cannt update my add, I have @ebay and @askebay many times tonight, no reply. Unless it has changed by now. How to upload tracking number to Ebay after ordering the item 3-5 days after ordering the item. If a buyer opens an “item not received” case, and you provided valid tracking and shipped the item within your promised handling time, we will wait to evaluate the … But read on first. I know, it's just that whenever I buy something online, I really love to track the shipment and see where it is now. Solved: When I print my shipping labels in eBay, the tracking information etc., is not uploading/updating to Paypal! At least the seller seems to be very kind, I'm just not used to buy on ebay.. If the seller is using a tracked service, you’ll see the item’s tracking number as a … Sometimes, due to several reasons, the tracking status would not have been updated on the site. Once it is processed and clears customs, Pitney Bowes will hand it off to Canada Post, and there should be a link on the Parcel Tracker web site to go and track it on Canada Post. ......................................................... A rotating strike for 24 hours. If your item arrives damaged, doesn't match the listing description, or is … eBay sellers are not required to provide you with a tracking number since they are generally not required to ship with tracking. Just because you don't see any movement on the tracking information, that doesn't mean it's not actually on it's way. So sooner or later the defects will add up to be enough to damage their selling account and put them in the penalty box. You probably won't get your item and the only resolution ebay provides is a full refund. Copyright © 1995-2020 eBay Inc. All Rights Reserved. It was updated late in the evening on Oct 18, so it hasn't even been 3 full business days yet. Was eventually sent by FedEx. Meet other eBay community members who share your passions. Bought an iPad for nearly 1200 bucks in total and seller shipped out the package updating with multiple tracking numbers from USPS. The estimated delivery date is tomorrow. For the same reason, the updated information does not get passed to the concerned person, and this is the reason why the online portal does not reflect the correct and latest status of the packages. Unfortunately, the waiting game is a harsh reality when tracking numbers fail to update as quickly as customers and the postal service would like. Your seller attempted to focus eBay on your asking to mail it to your friend's address, but after putting the case on hold, eBay could see that the item was never reshipped beyond its original delivery, so eBay ruled against your seller, and forced a full refund with apologies to you. So after a week of keeping the case on hold, ebay has decided to issue a full refund! Its weird that you have the GSP tracking number already but it shows here https://parceltracking.pb.com/ that it hasn't been received by the GSP. Learn More. Weather extremes: Sometimes due to severe weather, the packages get stuck.
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