A very nice employee by the name of Dave saw me looking very puzzled and asked if he could help. Click here for the Terms and Conditions. Enter the word above, in the space provided. It's asking them to check if they have a fever, a symptom of COVID-19. For the first time in dealing with Home Depot I felt valued. Seeing these experiences on a regular basis, and and hearing about your particular day helps reinforce our Culture and keeps it thriving! I hope you're there for my next project. Images must be 400x400 and less than 5mb. We told her what we were looking for and the budget we were working with, and she went above and beyond to help find us the perfect set. Even to the truck rental department who made sure our truck had all the necessities we needed to unload our appliances. I moved to Colonial Beach and my closet wire shelves fell down and needed support. For more on The Home Depot’s employee benefits, see below. You can ask him any questions or for help and he is ready. All the listed benefits are extracted from job descriptions, reviews, and Q&A posted on Indeed. I was dealing with a nightmare with online purchasing of a hot tub and she fixed what the online team and credit card team etc couldnt. We left this store feeling truly blessed and thankful to all the people who helped us. 2nd year: 2 Weeks - 80 hrs, 5th year: 3 Weeks - 120 hrs, 15th year: 4 Weeks - 160 hrs, 20th year: 5 Weeks - 200 hrs For part-time: 1st year=20 hrs, 2nd year=60 hrs, 5th year=60 hrs, 15th year=80 hrs 20th year=100 hrs I had called that store early in the morning, no one ever answered the phone after 3 tries, I left a message which no one ever returned, I went  there in person at first availability, the associate could not answer questions about dimensions, and there were no vehicles available because the person in front of me in line took the last one. I visited the Bronx Terminal location today, 7/9, looking for assistance. I visited the Cleveland Avenue HD in Columbus to rent a vehicle for moving some furniture. I am so thankful for Emily. I love my new gun w/18V lithium battery. Emily was so warm in listening to what had happened. If you have an interest in becoming a vendor/supplier/service provider for Home Depot, please visit the HDConnect which is The Home Depot's Service Provider Portal for … The Home Depot Employee Benefits. Deb..p.s. Unfortunately, I missed the 2 week deadline on the receipt, but I wanted Rob to be acknowledged for helping me with my closet project. Our store will stock fresh-cut Christmas trees starting the last week of November 2020. Sign In. My faith has not bee restored! Management has the knowledge and computers to do this and in turn allow the part timer to supplement his / her income somewhere else. > Scroll to bottom and click ‘Current associates’. I am a "do it yourself'er" and I had lost faith in the Home Depot. Home Depot Store Manager Chuck Grab at store 5771 Plank Road in Fredericksburg, VA 22407. Glassdoor is your resource for information about the Health Insurance benefits at The Home Depot. Please contact the employer to understand the benefits connected to a relevant job. I was dealing with an extremely frustrating issue that I had reached out to corporate Home Depot and numerous Home Depot locations for that had gotten me no where. Compliment An Employee’s Work Performance Writing Tips First and foremost it is vital to be sincere and genuine while complimenting your employee. This email box is designed to assist job seekers who require … I appreciate all your efforts and support. I made my purchase and left with confidence that I could do my project. Not only was she helping me but but she was a pro at multitasking and assisting all other guests around her whom she saw were also seeking help. It should say ‘Our Associates’. You have no idea how much I value your customer service. Home Depot Store Manager Chuck Grab at store 5771 Plank Road in Fredericksburg, VA 22407. I compliment Home Depot for its incredible asset, your employee. Be as genuine as you can -- if your experience with the employee guaranteed that you will shop in that store again, state that in the letter to the supervisor. I would like to compliment and advise you of the wonderful patience, knowledge, professionalism your employee Rob extended to me on 8/24/18. Former Associates access to Employee Self Service. Home Depot began distributing thermometers to all of its store and distribution center employees last week. Try Another. His name is Wilfredo Seda. We had such a great experience at the Home Depot Decatur, GA. (Snapfinger woods store) thanks to Tara Ellis and her crew. I have passed your letter on and it will get the proper appreciation it deserves. There are, however, many Home Depot associate discounts available at other stores. THANKS YOU HOME DEPOT (Store 0118). Putting my baseboard on was a breeze. You can submit 6 images and 1 video per review submission. Also, The Home Depot offers health, dental, and vision coverage for full- and part-time employees. The company is headquartered at the Atlanta Store Support Center in Cobb County, Georgia, in Greater Atlanta. Emily resolved my issue and gave me her extension number if I need anymore help. I’m not one to ever post reviews but for Emily Faustino (head cashier) at the Bronx Terminal location I have to go out of my way for the way she has gone out of her way for me today. He is willing to work with our individual situation for pickups of orders and is always kind and willing to do extra to do a good job. Thank you for your kind comments, the best way to recognize the store associates efforts is to contact the store manager directly. The information contained in this system is confidential and proprietary and is available only for approved business purposes. Credit Card: Consumer Accounts 1-800-677-0232; Credit Card: Commercial Accounts 1-800-395-7363; Credit Card: Commercial Revolving 1-800-685-6691; Customer Care 1-800-466-3337; Government Customers 1-866-589-0690; HomeDepot.com Major Appliances 1-877-946-9843; Home Services 1-800-466-3337; HomeDepot.com 1-800-430-3376; … I need to give a shoutout to Trevor at the Logan, UT Home Depot. You guys are AMAZING!! Organisation Name: The Home Depot Industry: Retail References: The Home Depot, Forbes, Team Depot, Babson College Background. Read about The Home Depot’s financial outlook including information for stockholders, potential investors and financial analysts. Learn about The Home Depot Health Insurance, including a description from the employer, and comments and ratings provided anonymously by current and former The Home Depot employees. I hope when it comes time for promotion or other consideration, you will put her in the forefront of your thinking. (smile). I go to the  Home Depot in Riverview, Fl, on Bloomingdale. Glassdoor is your resource for information about the Employee Stock Purchase Plan benefits at The Home Depot. Thank you for shopping at The Home Depot, and I hope to have another customer experience like yours was that day! Password. Google ‘my apron’ and click on the first link you see. Thank you cdancel, for your contribution! Customer Questions. From everyone in the appliance department, to the employees who who helped load our appliance and the store manager who helped get the appliances to our home. I was beyond defeated and shocked for the lack of resolution. Rob helped me every step of the way. And katelyn was amazing sweet and so patient. Across the way Emily saw I was seeking assistance and immediately flagged me with a wave and welcomed me over. As for Rob, again Thank you and Great Job!!! I believe the name on his apron was Ron. I was also concerned about the weight due to arthritis in my hands. It operates many big-box format stores across the United States, all ten provinces of Canada, as well as Mexico. What you experienced was The Home Depot Culture at work! > Enter ESS login information. From the features to new colors, she was awesome. SSO - Employee Sign On. I would not have been able to do this without her and am so grateful for the pleasure of her assistance. Call Customer Care on 1-800-HOME-DEPOT or 1-800-466-3337 Winners are drawn monthly. Emily worked with me for over half an hour, reached out to her manager and even another cashier. I have never used a nail gun like this, but he showed me how to load it and how to care for it. Our Culture is the product of a company who values the associates, as well as the customers. Ron was knowledgeable, efficient, and thorough. Consumer Websites and Helpful Change Information. If Home Depot wanted to, they could allow for many more full timers. This store has an amazing, friendly and helpful staff. Ron, I hope that is his name, was such a Godsend! Initial Home Depot complaints should be directed to their team directly. If you prefer a low maintenance Holiday decoration ritual, Identify yourself as an inactive Associate: Last Name : Date of Birth / Last Four (4) digits of Social Security Number/Social Insurance Number . Self Service allows you to view and change some of your associate information. Applicant Questions For questions from careers.homedepot.com, please call 1-866-698-4347 Applicant Questions. A photo is worth a thousand words. He really knows what he is doing. Thanks for having individuals on your staff who really care and have integrity about their job. You can find contact details for Home Depot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Home Depot complaints contacts. From the start, the Home Depot made a strategic decision to do a long-term approach by training its employees to form enduring customer relationships rather than push for incremental sales gains. This system and any related information is not to be used for any purpose that is unlawful or prohibited by any policy instituted by the COMPANY. The absolute best way to give a shout-out to great customer service from Chuck is to fill out the survey on your receipt. Thank you again Emily!!! Click here or call 1-800-HOME-DEPOT (1-800-466-3337). Full time: 1st year: 1 Week - 40 hrs. The Home Depot Direct Stock Purchase Plan (DSPP) enables you to invest a minimum amount in Home Depot stock and build your stock ownership over time. I would like to compliment and advise you of the wonderful patience, knowledge, professionalism your employee Rob extended to me on 8/24/18. Great employee, A++. The Home Depot has also announced plans to annually invest $1 billion into increased worker benefits as a way to reward employees for their contribution to this skyrocketing success. He knew the dimensions of all my options, which was refreshing given my experience earlier that same day with associates at the Gahanna Home Depot on N Hamilton. If Home Depot wanted to, they could, for instance, arrange for part timers to put their hours in on 2-3 consecutive days. Employee compliment. She also made sure i got a good price and let me go to work and dealt with the credit card issue herself because i was on call for the hospital and couldnt spend anymore time dealing with the incompetent online system, Thanks katelyn from customer service at above named store, I was at store in ottawa ontario at 1900 baseline. A Home Depot termination letter states that on July 13 th, the employee “confronted a customer and told them they were required to wear a mask, this was poor customer service and caused the customer to be upset”.. A Home Depot investigation determined “that this conduct violated company policy” and therefore, the man was terminated. By submitting media, you will be automatically entered to win a $1,000 Home Depot gift card. He showed me the different types and brands. Complaints regarding the companys website should be directed to 1-800-430-3376. Review your address and other personal information in Self Service every month to ensure Home Depot is able to communicate with you when needed regarding taxes, benefits, etc. Instead of it going to one manager of the store, the survey will now go to all, and can give him the recognition he deserves! What you experienced was The Home Depot Culture at work! ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. They helped me find all the items and get them to the register and my car. Thank you Dave! For the greatest effect, detail the hassles you had anticipated and contrast that with the positive interaction you had with the employee. He or she will appreciate your call and make sure Frank and Em are recognized for their excellent customer service. Here is the link: Our Associates > Click on ‘Employee Self Service’. Home Depot. I was in my Maryville, Tn Home Depot on June 7th and needing help. Thank you, Trevor! We went in looking for a washer/dryer set and Tara new "everything" about the appliances. They explained to me you the store manager was in a morning meeting. There is an employee there that is very helpful. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. I would go in and it seems no one could help me solve problems with my projects or I couldn't find any one to help. Thank you cdancel, for your contribution! The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. The Home Depot is an essential retailer to the communities we serve, and we’re committed to keeping stores open just as we always do during times of crisis and natural disaster. And to top it all of, since our washer/dryer was on clearance and there was no free delivery, we even got help from the store manager with that! Learn about The Home Depot Dental Insurance, including a description from the employer, and comments and ratings provided anonymously by current and former The Home Depot employees. He has been extraordinarily helpful and easy to work with. User ID. There is no Home Depot employee discount. Many thanks to Charlie Jonathan and Cashier, Delv, who provided me on 3 occassions extra help since I am handicap and was looking for items to remodel my home. Complaints concerning Home Depot can be made by phone or by completing the customer feedback form found on the companys website. Answered May 6, 2019. Well done Home Depot, well done indeed! Glassdoor is your resource for information about the Dental Insurance benefits at The Home Depot. Government Customers Discover how The Home Depot meets the unique needs of buyers from federal, state and local governments, the … Problem reading this? Thanks once more and thank you for shopping at The Home Depot, Greetings! On this day, I spoke with to lady managers to let them know how patient and kind Rob was with helping me with my project. The Home Depot Employee Discount Policy Overall Benefits and Compensations. The associate who serviced my request was extremely competent. Give this woman a damn raise and a promotion, she deserves that and then some. Complaints regarding the store, company, merchandise and services should be directed to 1-800-466-3337. She was doing everything in her control to resolve my issue. Thank you for taking the time to write about your customer service experience. A free inside look at company reviews and salaries posted anonymously by employees. 14 The Home Depot reviews. The tone of the letter should be formal but should leave a personal impact in reader’s mind. I truly appreciated your help. When given my needs he was immediately able to make a recommendation and explain why. It's designed for individual investors who might otherwise avoid making small, long-term stock purchases because of large minimum brokerage fees. Vendor/Supplier/Provider Services. He provided a great solution that worked. Videos should be less than 5 minutes. Our Culture is the product of a company who values the associates, as well as the customers. This was "outstanding" service from Newnan, Ga Home Depot store. You always have control You must mention in your letter that how his hard work has contributed to the growth of the organization. I wanted an automatic brad nailer but did not want one where I had to use a compressor. Email: investor_relations@homedepot.com IR Coordinator: 770-384-2871 For all other inquiries including Customer Care issues please call The Home Depot Store Support Center at 1-770-433-8211, or toll free 1-800-654-0688. Send your complimentary letter to the supervisor. Location. Seeing these experiences on a regular basis, and and hearing about your particular day helps reinforce our Culture and keeps it thriving! ABC4 News reached out to Home Depot who … 3.5. based on 44.9k ratings and reviews on Indeed. Learn about The Home Depot Employee Stock Purchase Plan, including a description from the employer, and comments and ratings provided anonymously by current and former The Home Depot employees. Her manager and even another cashier by employees who serviced my request was extremely competent get them to the Depot’s! Depot is committed to being an equal employment employer offering opportunities to the... Many big-box format stores across the way emily saw i was in a morning meeting would not have able... I hope that is very helpful income somewhere else way to recognize the store manager Chuck Grab at store Plank! Computers to do this and in turn allow the part timer to supplement his her! And explain why truck rental department who made sure our truck had all the benefits! This system is confidential and proprietary and is available how to compliment a home depot employee for approved business purposes Tn Depot... 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